Virginia Beach and Norfolk Auto Repair

Great customer service! Eric is a true professional and always makes things easy.

High quality service done quickly, courteously, and right the first time.

Eric is always courteous, helpful and trustworthy. This is key to why I bring my three vehicles to Napa BP.

Great service there. They were quick to find out what the problem was with my truck, and quick to get it fixed. The customer service there was also very good.

I had a great experience with Napa BP. I was given fair prices and honest advice. I can’t say enough good things about Eric. He went above and beyond when my car was having engine issues. The service I received was excellent! I will continue to go here.

I can’t say enough good things about Napa BP and their incredible team, especially Eric. From the moment I walked in, I was greeted with genuine warmth and a no-pressure atmosphere. Unlike other mechanics, they didn’t try to upsell unnecessary services. Eric’s expertise and professionalism were evident throughout the entire process. He took the time to explain everything in detail, ensuring I felt confident in the decisions made. This level of transparency and honesty is truly rare in the automotive industry. Napa BP has earned a customer for life, and I wholeheartedly recommend them to anyone in need of top-notch service.

I went for a state inspection on Thursday, August 28, 2023, they said I needed two corner lights on the front of my car and that it would be $345 because they would have to take the bumper off and remove the headlight to replace the bulb what they didn’t know was I watched the mechanic reach up under the fender, pull the socket out and put a new bulb in. He then was checking me out and told me that it was still $345 for two hours worth of work which took 10 minutes just to pass my inspection. It is shady mechanic shops like this. Why I fix everything myself. I will never do business again with this place. I wouldn’t let them put a tire on my car even If I needed one. This place is shady and they are only into fixing your vehicle to make money they don’t care about people!!!!!!

Waste of $100