Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM | Sat: 9:00 AM - 2:00 PM
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5

Good job

5

Been taking my Jeep here for the past year. Eric is always friendly and straightforward. The shop completes all service in a quick and efficient manner. Would highly recommend to others!

5

I worked with Eric from quote to finish. He was upfront and honest. Instead of just performing a service I requested he recommended a transmission shop for diagnostics. I’ll be going here for any service needs in the future.

1

The State Inspector was very unprofessional, and disrespectful. I feel that he allow his attitude to interfere with my inspection, and the outcome of the inspection was very negative. I have used this facility last year, same vehicle, vehicle was within state regulations both time, different Inspector last year, with not one issue. I will not use this facility ever again. I would not recommend this facility.

5

They always do great work. Eric and Raza are stand up guys

5

I really enjoy the touch less car wash here. When I need a good wash on the exterior A++. Plus, the overhead dryer makes multiple dry passes. First automated wash I've seen taking multiple passes.

2

Avoid this place at all costs. I brought the car here for a state inspection. First time they tried to price gauge me... 1200$ bill took it to 2 other shops they did it for offer1 $ 400 and offer 2 $600!!!!! On the reinspection the guy wants to charge a brand new light bulb for 40$ lightbulb I just changed that was not plugged in. I get it and I was ok with it until he said I was wasting his time. Charge ridiculous labor hours and are pushy. Never have I ever been so disappointed by any place for inspection and I have lived here for 20+ years. Avoid at all cost. I know their answer will be that they follow inspection rules and guidelines, which is fair if done ethically. Had to grease ball joints. They have grease and grease fitting.... lying bunch blamed it on my mechanic, who is a friend that has been working on my cars for decades.

5

Service included diagnosing my stabilitrack concern which they were able to repair. In addition they performed a full synthetic oil service, air filter replacement and a 4-wheel alignment. Service was quick, cost effective and they performed a full maintenance check. If you plan on keeping your investment on the road, you can count on Napa BP Auto Care!

Thank you for a 5 star review. We really appreciate your feedback. Management Napa BP

- Napa BP
5

I went here due to having an issue with my car not starting and I had MaxCare warranty. Eric was very friendly and informative, he kept me informed every step of the way and did his best to get my repairs covered under the warranty. I hope that I will not have to go back anytime soon, but if I do, I will definitely bring my car back here.

5