Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
5

Outstanding front desk service by the manager. First time here and he was very friendly polite and professional. I will definitely be returning

5

Best customer service I’ve had in a long time they were fast and informative they showed me exactly what needed to be corrected! Adrean was the best if I could give him 10 stars I would . Most definitely will be back .

5

It's my first time to this places and do the state inspection and I was happy because it was quick just like an hour.i definitely come back there everytime I have my state inspection..

5

Great service , i trust this NAPA repair station with my vehicles .

5

2

I have 4 vehicles for state inspection, but if it pass depends on how they feel on the day. My car had marks made by rocks while driving off road and was failed requiring $2700 of tires. These are 315/40/22 so its expensive. The state code does not mention that (1) this consitute failure (2) it is irrepairable. These are not RFT. I send an email since I was out of the country and gave them chance to respond, but they did not bother responding. My air filters required replacement and a few other recommended services (which was done a couple of weeks ago) which means that they copy/paste a bunch of stuff without even looking! I would not trust them.

Gerhard, I tried to look up your information at both shops as customer so I can see what we are looking to replace for inspection and the recommendations you mentioned however, I could not find you any where as Gerhard Lamprecht in both database. You reviewed a wrong shop or may have in different name. Our Techs specially Mr. Julean wont recommend until he physically sees the part and shows to the customer if present in the office. Let us know if you brought vehicle under different name.

- NAPA BP - Lynnhaven Parkway
5

Quick and easy process. Needed a state inspection, done in an hour.

5

Always will prefer this place first

5

Customer service was great and staff was courteous and informative. Will return again.

2