Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM | Sat: 9:00 AM - 2:00 PM
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5

I came in for a Vehicle Inspection. They found a nail in my front tire. They were able to patch up the tire quickly. Dog-friendly business, allow dogs to come in the lobby.

5

Great shop and experience. Needed a State inspection and was able to get it as well as my power steering and break fluids exchanged, and a bushing in the rear suspension replaced. Fair pricing and great same-day service. I was pleasantly surprised by the service after choosing this shop after the first two I called couldn't get me in for the inspection. (2007 mazda 3 2.0). Eric was wonderful to work with and did right by me. With a service center like this, my car will stay on the road for many more miles to come. Thank you for the fantastic service and experience.

Mr. Mark, Thank you for sharing that you received the best service from Eric and Napa BP Team. Taking care of our customers and their vehicles is always our focus, and we're thrilled to read of your satisfaction with your experience. We hope you'll let us know if you need anything else! Gratefully, MGT Napa BP

- Napa BP
5

Normally I don't participate in reviews but when you receive quality service I think consumers should know about it. On 5 Jan 2022 I had a pre purchase vehicle inspection conducted. I was in & out of there in less than hour. The staff were friendly and welcoming. They took very good care of me in easing my mind that I had nothing to worry with buying this car. I was very satisfied with my service and would highly recommend them. Now a days it's hard to find reputable companies that have integrity and treat there customers right. That being said, thank you Napa BP for your transparency and honestly. Because of that I'm enjoying my new ride! 🙂

Ms. Tonya your mind blowing review just made our day. We really appreciate taking time here on google and posted your experience. Also many many thanks for recommending to others. Please enjoy your new ride and we will see you when its time for regular maintenance such as oil change. We know you had many choices of auto repair shops however you chose us. Thank you!!!! Cheers Napa BP

- Napa BP
5

I took my truck in for a routine maintenance! Everything was throughly explained to me every step of the process! Very professional!!!!

Thank you for taking time and share your experience here on Google Ms. Kee. We are glad you chose us for a 70k maintenance on your 12 Mercedes GLK350. Eric and his team will be there whenever your vehicle needs service. MGT NAPA BP

- Napa BP
3

Just gas. Unfriendly customer service. Nearby so...

Dear Jeanettes Daughter, We understand that you had trouble getting gas at BP station unfortunately this site is belong to repair shop attached to BP. We will notify your concern to station operator meantime you can move your rating to BP site or call BP at 7573012607 for more clarification. Management Napa BP

- Napa BP
5

My car broke down on dam neck rd 2 days before Christmas and thankfully I was able to get to Napa BP …. It broke down after hours and I left it in hopes that it would be ok to just leave it there. Which of course it was. Erik was so very kind and helpful. I didn’t expect the genuine compassion for the situation I found myself in. It was so refreshing in such a crazy time to stumble upon this gem in our city. I will absolutely bring my car and my son’s back in for any service & repair needs. You’ll get top notch service with a hometown feel. Highly recommend!

Your unbelievably kind feedback is appreciated and many thanks for your high recommendations. Management NAPA BP

- Napa BP
5

NAPA BP was very quick and efficient! They were also the only service place that would take me for a state inspection, I will only use them from now on.

We love to see your review. Thank you for making us your to go place Lauren. Eric and his team will be there whenever your vehicle needs service. MANAGEMENT Napa BP

- Napa BP
5

Great business with honest and friendly people. Will tell you the truth about what is needed instead of pushing a service.

Thank you for taking a moment to share your experience Mr. Daniel. MGT Napa BP

- Napa BP
5

Eric is very helpful and polite thanks!

5

I would recommend this place to everybody. Top mechanics and also are very fair. I went because my brakes were not right after midas had just done them 3 months ago. They told me what was wrong midas told me nothing was wrong after showing them what Napa said fixed my brakes. Also Eric was great and honest about everything