Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
5

Clean, prompt, courteous. I recommend NAPA to all my friends.

5

I drop my car for state inspection . In an hour he called me to pick up my car. No stories that I need to change this and that. Very honest.

5

Very fast service and knowledgeable staff. Eric explained everything and they were very thorough.

5

Wow, friendly and very helpful. I had an emergency and they did not hesitate to help, advise and complete a repair on my truck within 2 hours. Awesome communication throughout the process. This shop is new to my neighborhood and very glad they are here. Thank you again.

5

I’ve come here for a few years to do inspections on all three of my vehicles. They are fast reliable and very easy to work with!

5

They were prompt, accurate and very professional

1

My girlfriend went here for a state inspection and they ended up selling her a fuel induction service that cost $270 that she did not need!! I’ve worked on cars since I was 15, and I’ve worked on hers and the engine was running perfectly smooth, and the spark plugs looked fine. If a fuel injector was malfunctioning, I would be able to tell by looking at the spark plugs. I can read plugs very well. Been doing it since I was 15. (I’m 43 now)She uses shell top-tier gas, which has extra cleaning agents in it, which do basically the same thing the machine does over time, keeping the engine clean. They also recommended changing engine air filter, and cabin air filter based on TIME only! Anytime your vehicle is not running your engine air filter nor your cabin air filter it’s getting dirty. You base those on mileage NOT time. The only time you take time into consideration is with engine oil. Internal combustion engines do not seal 100%. As there’s a small gap in the oil control rings, and compression rings on your pistons. And every time you drive a car, small amounts of fuel contaminate the engine oil, and can degrade it/break it down. So in most cases even if you drive a car only 500 miles a year, you still need to change the engine oil at least once a year. That’s why most oil changes are recommended every 5000 miles or 6 months whatever comes FIRST. If you’ve hit 5000 miles in 2 months, it’s time to change your oil. If you put 2000 miles on your car and it’s been 6 months. It’s time to change your oil. In summary, I would avoid this place.

1

My girlfriend went here for a state inspection and Eric ended up selling her a fuel induction service that cost $270 that she did not need!! I’ve worked on cars since I was 15, and I’ve worked on hers and the engine was running perfectly smooth, and the spark plugs looked fine. If a fuel injector was malfunctioning, I would be able to tell by looking at the spark plugs. I can read plugs very well. Been doing it since I was 15. (I’m 43 now)She uses shell top-tier gas, which has extra cleaning agents in it, which do basically the same thing the machine does over time, keeping the engine clean. They also recommended changing engine air filter, and cabin air filter based on TIME only! Anytime your vehicle is not running your engine air filter nor your cabin air filter it’s getting dirty. You base those on mileage NOT time. The only time you take time into consideration is with engine oil. Internal combustion engines do not seal 100%. As there’s a small gap in the oil control rings, and compression rings on your pistons. And every time you drive a car, small amounts of fuel contaminate the engine oil, and can degrade it/break it down. So in most cases even if you drive a car only 500 miles a year, you still need to change the engine oil at least once a year. That’s why most oil changes are recommended every 5000 miles or 6 months whatever comes FIRST. If you’ve hit 5000 miles in 2 months, it’s time to change your oil. If you put 2000 miles on your car and it’s been 6 months. It’s time to change your oil. In summary, I would avoid this place.

5

Awesome service done today, highly recommend to all my friends and family members..

5

Fast and efficient, good customer service will be taking my cars here whenever i need something!