Well I have to say I've had 2 State Inspections at Napa BP before yesterday..never an issue but my car was practically new and though Eric was a decent guy we would chat a little..that was before yesterday..I brought my car to Napa BP first thing in the morning everything was normal since my wife was working I called an Uber home to wait for the call that's it's all done..about and hour or so later I get a call that my brakes have failed the Inspection due to rust on the rotors..I told Eric the vehicle is only 4 years old with very low mileage..26,300 and because of my Job the vehicle sits a lot sometimes weeks at a time..he wouldn't budge..stated it would be $500 or more to replace the rotors and pads.I Declined and picked up my car..on the way out after he collected the $20 for the inspection and handed me the receipt and letter of the failed inspection..I remembered earlier while waiting for my Uber home Eric had said that State Inspections especially on newer Vehicles are not profitable and he actually takes a loss.I didn't think much of that at the time..because my car is practically like new..soooo I took my car to a brake specialist today..I received a call about 2 hours later that my brakes are perfectly fine..nothing wrong with them.surface rust will remove itself while driving.so I paid for another inspection and 3 more Ubers trying to get this all taken care of..in Short although Napa BP wasn't getting rich off me but I live close and probably would have used there services as time went by..but I can tell you in this case there Greed has gone to far..I will never do business with them anymore and will stop car washing as well as buying gas from BP..moral of the story Napa BP be fair,honest and treat customers right and everyone wins including Napa BP!!