DO NOT COME TO THIS PLACE. They will not back their work and will hide under the excuse of change of ownership, take your money and run. Edit, please see the shop response, it was my fault after all. as I am a clueless individual thinking I could trust the mechanics at this place . Ladies and gentlemen, Nothing else to say , keep your money and your excuses MANAGMENT, NAPA you are clearly smarter than me, Again DO NOT COME HERE. Or do I don't care. your choice.
Anthony, There is no change of ownership here or at the other shop since 2017. On 09/14/2023 We seen your 2011 Toyota Highlander with 159k miles for inspection and AC Repair. According to our database: " CUSTOMER REQUEST VIRGINIA STATE INSPECTION LOTS OF RUST FROM NORTHERN EXPOSURE EVAC: 1.15 LBS RECHARGE: 1.81 LBS " Yes we back our work and you were being advised for Diag for a leak in AC system in order for repair instead of keep pushing refrigerant to the system and leak again. Please call the shop if this is not the case. We like to fix it in proper way instead of just to get by summer per your insist. We will waive the recharge this time. MGT Napa BP
- NAPA BP - Lynnhaven Parkway