Virginia Beach Auto Repair

I have been coming here for 4 years now - it's one of the most underrated shops in this area. If you don't want to wait a week at Christian Brothers Automotive, Michael and the team at NAPA will provide the same level of care and get the work done faster!

Dropped my car off and picked it up soon after. Advisor was professional and friendly. He made the experience so easy and his knowledge was superb! Thanks so much!

I will never ever return to this establishment. I can’t begin to describe how disappointed I am with the service I received. Beyond the lack of quality service, the manager’s pants were falling off of him exposing his buttcrack from the time I dropped my vehicle off until the time I picked it up. Where is the pride & professionalism? Avoid this place at all costs!

Just got ripped off for $175 to tell me I had a frozen caliper which probably took less than five minutes to figure out. Then they want to charge me almost $1100 to charge out a break, rotor and caliper that cost less than $300. Then they told me I needed to change out a brake caliper on the other side of the car that was brand new because the bleed out was on the bottom instead of the top. They are a big rip off. Do not trust them. They have no idea what they are doing. They keep adding charge after the charge so do not trust them.

Exceptional service, timely and knowledgeable in their skill set.

My experience with NAPA BP was way above excellent! I was greeted was professional courtesy and assurance that the were ready to adress the needs to assist me in getting my car fixed. The manger and staff were excellent in automotive care and knowledge and got me a proper place for my additional repairs. Thank you Michael, I hope to bring more of my vehicle needs to NAPA BP in the future.

Came in for state inspection and came out with a rejection sticker and a $20 loss for slightly low power steering fluid, just below the cold min. 🤦Mechanic guessing possible leak and suggest dye to trace leak. They took picture of my old engine oil leak underneath the engine that I had a few months ago that has been fixed and thought that was the power steering fluid leak.🤣. I added a little bit of power steering fluid and drove it for 7 days with no sign of fluid level dropping. Took my car elsewhere for inspection and passed. This place want to fix things that's not broken, ie steal your money. They probably have never driven a car without power steering. What's a power a power steering fluid, again?🤣. Update: state inspection cost is not subject to state or local tax. It's capped at $20. You charged me $20.60. Get your act together. I don't appreciate your business!

You are the best!!! Sending you a new customer; her name is stephanie