Virginia Beach Auto Repair

A few days ago, my mechanic fixed my car; the parts are brand-new—I have the receipts and warranties right here. I went to this place for a routine annual inspection, and they told me I couldn't wait inside the office, even though there were two empty chairs available. After that, I went for a walk for a while as they worked on my car—which took two hours for a standard inspection! What a complete lack of competence; it was obvious what kind of people they are—the type who like to sabotage cars just so the customer supposedly has to hire *them* to fix the damage. Ha ha ha—I'm not stupid! My car is in good condition, yet these guys tampered with it by doing something to it. They told me it failed the inspection and that the repairs would cost a total of $4,000—then they dropped the price to $3,000. Ha ha ha! Folks, be careful at this place... Today, I took my car for an inspection at a reputable shop, and it passed with only one issue: a bad tire—something the other place hadn't even mentioned. They replaced the tire for me at the new shop, and my mechanic discovered that the previous guys had sabotaged my car by loosening some of the brand-new parts. BE CAREFUL AT THIS PLACE!

A few days ago, my mechanic fixed my car; the parts are brand-new—I have the receipts and warranties right here. I went to this place for a routine annual inspection, and they told me I couldn't wait inside the office, even though there were two empty chairs available. After that, I went for a walk for a while as they worked on my car—which took two hours for a standard inspection! What a complete lack of competence; it was obvious what kind of people they are—the type who like to sabotage cars just so the customer supposedly has to hire *them* to fix the damage. Ha ha ha—I'm not stupid! My car is in good condition, yet these guys tampered with it by doing something to it. They told me it failed the inspection and that the repairs would cost a total of $4,000—then they dropped the price to $3,000. Ha ha ha! Folks, be careful at this place... Today, I took my car for an inspection at a reputable shop, and it passed with only one issue: a bad tire—something the other place hadn't even mentioned. They replaced the tire for me at the new shop, and my mechanic discovered that the previous guys had sabotaged my car by loosening some of the brand-new parts. BE CAREFUL AT THIS PLACE!

A few days ago, my mechanic fixed my car; the parts are brand-new—I have the receipts and warranties right here. I went to this place for a routine annual inspection, and they told me I couldn't wait inside the office, even though there were two empty chairs available. After that, I went for a walk for a while as they worked on my car—which took two hours for a standard inspection! What a complete lack of competence; it was obvious what kind of people they are—the type who like to sabotage cars just so the customer supposedly has to hire *them* to fix the damage. Ha ha ha—I'm not stupid! My car is in good condition, yet these guys tampered with it by doing something to it. They told me it failed the inspection and that the repairs would cost a total of $4,000—then they dropped the price to $3,000. Ha ha ha! Folks, be careful at this place... Today, I took my car for an inspection at a reputable shop, and it passed with only one issue: a bad tire—something the other place hadn't even mentioned. They replaced the tire for me at the new shop, and my mechanic discovered that the previous guys had sabotaged my car by loosening some of the brand-new parts. BE CAREFUL AT THIS PLACE!

Excellent service Definitely will continue using them

Michael was a great help

They are honest mechanics that don’t try to upsell unnecessary services. It was nice to go in and get exactly what I needed without any extra bs

I dropped off for a diagnostic for a noise from the front suspension . I asked specifically for it to be put on the bay. I got a call at end of day saying the tech left, and FORGOT to look at the car.... But they did take it for a test drive and didn't hear anything so Nbd? I was still charged the full diagnostic for the test drive but no visual inspection like I requested at the appointment time. I went back the next morning to get my money back because I was charged for services not rendered.

Excellent!!! So thorough! My car is 23 yrs old, failed state inspection, they ordered the parts (various things), installed them, in less than half a day! Kind, patient & friendly. Wow! True professionals, without a doubt!

It was easy getting my car in for State Inspection. They kept me updated with photos of the inspection step by step. I would highly recommend.

Great servica and people!