Virginia Beach and Norfolk Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM (Closed Saturday and Sunday)
5

Nice people great place to buy gas for Cash

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5

1

I was told my vehicle failed state inspection for three items. Wiper blades, chip in taillight housing, and rust on the brake rotors. The wipers work fine, no smearing or impact on visibility, but ok, no big deal. The taillight housing had a small chip I had not even noticed, on the very outside border of the housing, not in the lens area, but ok, I replaced them both. But the big ticket item was for rust on the front rotors, $800 + estimate for front bearings / rotors (which are one unit on my truck). I ordered $180.00 rotors online to install myself, received the wrong ones, sent them back, had to pay the return shipping. I decided to pull the rotors, they had very minor surface rust that came off easily with brake cleaner...I checked the inspection sheet to make sure I had not missed anything, and what do you know...nothing about brakes was even on the actual inspection sheet...Won't be going back.

5

We came in on a Saturday for state inspection and was helped by Eric. The staff here were very helpful and friendly. Had to leave to get a new tire and they were very flexible with us and understanding to our situation. We walked away with a valid sticker by the end of the day plus they replaced our tire. Very productive experience and quick service. Would definitely come back next time!

Mr. Danielle, You deserve friendly and helpful service, thank you so much for your incredible review and for taking a moment to highlight the shop and Eric's efforts. Gratefully, MGT, Napa BP

- NAPA BP - Holland Road
1

Ms. Linda, Thank you for bringing in your 17 Honda Ridgeline for state inspection. As mentioned before customer does not like the outcome of VA. Safety Inspections. Please read the outcome: "CUSTOMER REQUESTS VIRGINIA STATE INSPECTION. VEHICLE FAILS INSPECTION FOR THE FOLLOWING: BOTH FRONT TIRES ARE WORN BELOW THE MINIMUM SAFE LIMITS. 2.DRIVERS REAR TIRE IS WORN BELOW THE MINIMUM SAFE LIMITS. PASSENGER REAR TIRE IS AT THE MINIMUM SAFE LIMITS. WE RECOMMEND REPLACING ALL FOUR TIRES AND PERFORMING A 4-WHEEL ALIGNMENT. BRAKE FLUID IS GREEN IN RESERVOIR. ENGINE PERFORMANCE CAN BE RESTORED BY PERFORMING A BG PLATINUM FUEL SERVICE."

- NAPA BP - Holland Road
5

Eric is a great guy. Excellent customer service. Fair price. I will use them again.

5

They have a cash price for gas that is quite a bit lower than everyone else

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