They said I needed repairs costing 850 dollars went to a real mechanic and was told i didn’t need those repairs .your at the mercy of the mechanic there trying to make money . Beware
Robert, We appreciate for coming in for State Inspection, Oil Change, and Diag for check engine light However, we do not appreciate for wording out that is not true. You bought your 2005 GMC truck 105k miles with check engine light which was hesitating to start and want us to replace spark plugs on a busy short hours Saturday. What we performed is did a " DIAG FOR CHECK ENGINE LIGHT. CUSTOMER SUSPECT 02 SENSOR. ALSO WOULD LIKE TO SPARK PLUGS FOR TUNE UP. VEHICLE FAILS FOR LOWER CONTROL ARMS WHICH ALSO REQUIRES ALIGNMENT. TECH RECOMMENDATIONS: REAR TIRES NEAR END OF LIFE BUT PASS THE INSPECTION. DIAGNOSTIC FOUND CODE P0411 CLOGGED EXHAUST MANIFOLD (BUILD UP CARBON)" This is what you have given on your paid receipt and you agreed. We understand your real mechanic fixed it and made a brand new vehicle with 105k miles why didn't you use your real mechanic before you came here and get advice from you real mechanic. Your real mechanic should advice you also that you have "CODE P0411 CLOGGED EXHAUST MANIFOLD (BUILD UP CARBON)" Looks like This is just a frustration from outcome of state inspection. MGT Napa BP
- NAPA BP - Holland Road