One star is one too many for this place. It's unfortunate because we DID encounter one hard working and honest employee, but as a whole this business was unprofessional, slow, incompetent, and shady. We were charged $400 on something that, oooops, actually didn't need to be repaired. We were told that we needed an additional $800 worth of repairs, but we found out, thanks to Chris the manager, that it actually didn't need replaced at all, it was a free tweek to the breaks, problem solved. Picked up the car and 6 minutes down the road it broke down with a totally unrelated problem that we didn't have when we dropped it off....$4,000 fix. WHAT? This isn't to mention how they lost our car keys overnight or how it took 6 hours to change the oil. RUN AWAY from this place, FAST!
Dear Walton, We would like to apologize for your negative experience at that location, We are a New shop at a different location, with New management and New technicians. We would like to learn more about your situation. We are Located at 3065 Holland Rd. Va Beach Va 23453 and our phone number is (757-301-6399)
- NAPA BP - Holland Road