Virginia Beach Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
5

They are a pretty good bunch of guys. The staff is very knowledgeable. The location is very visible and located right on Dam Neck Rd near Holland Rd. I've been taking my cars there since they opened a few years ago. They are accurate when they tell you when you're car will be ready and they are very good at notifying you with updates. When the estimates were a little too high for my budget, they worked to help find cheaper parts or alternate solutions. Sometimes you'll have to press them for that information though. The staff has showed great patience and willingness to help even when I had a million questions to try to figure out if I could postpone some repairs or try to do them myself. They have been very instrumental in a few of my DIY projects and were very open and honest about sharing their expertise. I think that's the biggest reason why I have come to trust them. Oh yeah, their waiting area is big and quite nice. There's free coffee, tv, and wifi too. I don't like having my cars in for repairs but this is a pretty good place to go. UPDATE: As of 2019, they have downsized the building and services. They moved next door and no longer do full service repairs, just oil changes and I think inspections. What a bummer! I used drop off and walk home. UPDATE: As of 2021, they have secured a good group of mechanics and offer more services. I have been there 3 times in the past year to get new tires, engine coils replaced, oil changes, and other general repairs. The guy that makes all the phone calls, Eric, is great in person and on the phone. He has one of those radio announcer voices too. They have been timely, efficient, and communicative every time I went. I love being able to drop off vehicles and walk home within 15 minutes.

5

Great job on my inspection. Thank You

3

5

5

Napa BP is now my choice. Nice and very friendly associate. Did my car inspections for less than 20 mins.

5

Fast, friendly service!

5

Eric was pleasant and explained what was being done. He seemed like a really honest person that is what I am used too. We just moved here from NY and the machine I had there was very honest

5

Amazing shop, they were able to take care of all my vehicle needs to pass state inspection and pointed out other issues that will cost me money down the road. Eric at the service desk was friendly and not pushy on trying to sell me services I did not need. This shop is close to home and will continue to get my business..... 5 stars!!!!!!

Thank you for taking the time to leave us a review Mr. Figueroa ! We are glad to perform inspection on your 02 Toyota corolla and allow us replace brakes, inner tie rod and perform alignment. We know there are many choices of auto repair facilities out there however you chose us. Thank you!!! Our team will be there for you the next time you need our services. Gratefully, Napa BP

- NAPA BP - Holland Road
5

Very informative and honest...

Thank you for taking the time to leave us a review Mr. Rader ! We are glad to perform inspection on your 06 Mercedes. We know there are many choices of auto repair facilities out there however you chose us. Thank you!!! Our team will be there for you the next time you need our services. Gratefully, Napa BP

- NAPA BP - Holland Road
4

The manager Eric was extremely polite and very easy to work with. He explained the problem with my front headlight in simple terms. He gave me a break on the cost of a new diagnostic because I came in with one that had just been done somewhere else. Competitive prices, clean shop and facilities. Overall, a good experience

Thank you so much for sharing your appreciation and your experience here on Google Anita! We work hard to provide convenience to our customers, along with kind service and a clean, welcoming environment. Eric and his team will be there for you the next time you need our services. Management Napa BP

- NAPA BP - Holland Road