Virginia Beach and Norfolk Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 1:00 PM
Mon - Fri: 8:00 AM - 5:00 PM (Closed Saturday and Sunday)
5

Very friendly, very knowledgeable, will use them again. Totally happy with the service i received.

5

Greatest customer service i have ever received from any mechanic shop as well as best performance on time and detail to complete work 10/10!

4

5

1

I was told my vehicle failed state inspection for three items. Wiper blades, chip in taillight housing, and rust on the brake rotors. The wipers work fine, no smearing or impact on visibility, but ok, no big deal. The taillight housing had a small chip I had not even noticed, on the very outside border of the housing, not in the lens area, but ok, I replaced them both. But the big ticket item was for rust on the front rotors, $800 + estimate for front bearings / rotors (which are one unit on my truck). I ordered $180.00 rotors online to install myself, received the wrong ones, sent them back, had to pay the return shipping. I decided to pull the rotors, they had very minor surface rust that came off easily with brake cleaner...I checked the inspection sheet to make sure I had not missed anything, and what do you know...nothing about brakes was even on the actual inspection sheet...Won't be going back.

5

Excellent customer services, explained everything but didn't try to pressure you into getting things that were not urgent only the items that were truly needed.

5

5

Polite and friendly. Very helpful.

Mr. Perchak, You deserve friendly and helpful service, thank you so much for your review. Gratefully, MGT, Napa BP

- NAPA BP - Lynnhaven Parkway
5

My daughter had her car inspected here and told me about it, so I decided to try them. It took less than an hour for my state inspection. The staff was courteous and professional and upon my leaving I told the guy behind the counter that I'd definitely be back. I finally found a place I can trust. Many thanks!!

5

The staff at Napa BP at Lynnhaven are friendly and helpful. They let me know what else my car needs to get repaired. I’ll be coming back to them again!