Maintaining your vehicle at home is a satisfying way to keep your motoring costs down. With the right knowledge and products even someone who isn't very mechanically inclined can take care of many of the smaller issues in everyday driving. Sometimes, however, car issues can be too specialized or complex for the average motorist to take care of by themselves and it becomes time to take your car to the pros. Below you'll find three major warning signs that you need to get to a mechanic ASAP, as well as some of the potential causes behind them.
Engine and Drivetrain ProblemsLet's start at the beginning. If your car won't even turn over and start up, then the rest of the problems on this list won't come into play. The simplest cause of this issue is a dead battery, which you can remedy with jumper cables, and the instructions that come printed on their packaging. If jumping the car doesn't work, you may have a larger problem with your ignition system. It's advisable to take your car into the shop at this point because finding the root of the problem will likely involve removing a few parts from your engine. Whether it's dead spark plugs or electrical problems, it's better to have it dealt with by a professional. Likewise, engine surging where the revs rise and fall can mean a problem with your fuel injectors, which are fairly deep within your motor. It's unwise to drive around with a surging engine, as this burns more gas and can cause unintended acceleration. Drivetrain issues are another major issue requiring professional attention. Everybody fears the dreaded transmission repairs, so if certain gears won't engage or they shift at the wrong times you should definitely take your car to the qualified mechanics here at NAPA BP.
Vibration While DrivingThis issue can be caused by damaged drivetrain components, but can also stem from misaligned wheels or unbalanced or flat tires. If you feel any vibration or shuddering as you drive along, you should get to a mechanic as soon as you can. At its worst, this issue can lessen your control over the car, potentially causing accidents. This will also wear out your tires more quickly than if everything was straight and true. Unwanted vibrations put stress on important (and costly) components like suspension and brakes while decreasing gas mileage, so it's smart to take your car in as soon as these issues develop.
Poor Braking PerformanceYour brakes are vital to keeping you safe on the road and should definitely be cared for by a professional, unless you're absolutely sure you know what you're doing. Common signs of issues with your car's braking system include squeaking or squealing when the brakes are applied, or the brakes feeling spongy and failing to slow your vehicle properly. Squealing brakes are caused by the brake pads wearing through the pad surface to the metal underneath. At this point the metal behind your brake pad is coming into contact with the brake rotor. This can be disastrous and produce unwanted heat, reduced stopping power, and cause you to have to buy new rotors as well as the relatively cheap pads. Spongey and weak brakes can mean there's a problem with your master cylinder, which converts the mechanical pressure of you pressing the pedal into hydraulic pressure to apply the brakes. In either case, it's best to have your brakes seen to by the professional mechanics here at NAPA BP.
We have had a few things done here, from oil changes to replacing the power window regulator. The staff is very helpful and the prices seem fair. This is the only place we use for car repair.
I went here for my inspection in October, they were very friendly and helpful, I couldn't drop my car off so I had to wait in their customer lounge. It took less time than expected and their lounge was very cozy! I am definitely coming back next year!
Excellent service. They went above and beyond making sure everything was taken care of. I would highly recommend.
I got my car inspected and they explained the items needed to pass inspection and fixed them for an affordable price.
Great place, good people working there.
They are a pretty good bunch of guys. The staff is very knowledgeable. The location is very visible and located right on Dam Neck Rd near Holland Rd. I've been taking my cars there since they opened a few years ago. They are accurate when they tell you when you're car will be ready and they are very good at notifying you with updates. When the estimates were a little too high for my budget, they worked to help find cheaper parts or alternate solutions. Sometimes you'll have to press them for that information though. The staff has showed great patience and willingness to help even when I had a million questions to try to figure out if I could postpone some repairs or try to do them myself. They have been very instrumental in a few of my DIY projects and were very open and honest about sharing their expertise. I think that's the biggest reason why I have come to trust them. Oh yeah, their waiting area is big and quite nice. There's free coffee, tv, and wifi too. I don't like having my cars in for repairs but this is a pretty good place to go.
I give them 5 stars for responsiveness and friendliness. My car overheated down the street from their shop and my teenage daughter was driving and had to leave the car in the road and wait to be rescued. I was unable to get to her since she was driving my car, I called NAPA super car care center asking if i get my car towed their and told them my car was in the middle of the road on Dam Neck just a few hundred feet from them. They said they would go check it out and let me know. They were great! I was impressed that they didn't just blow it off or say they didn't have time. They were able to get the car to the shop and do a block test on it. While they said I needed a replacement engine and I turned down this repair due to costs vs. buying another car, I had the car towed home after to die. Despite not having had work performed here, i would definitely recommend them. I am so grateful that they were there during this ordeal. :-)
Friendly staff & affordable. Highly recommend!