When you visit NAPA BP, you're bringing your car to a service center that has a dedicated and knowledgeable staff that is eager to get your Lexus luxury vehicle back on the road quickly. We use the latest automotive service techniques and technologies which allows us to repair a multitude of Lexus vehicles. We're conveniently located at Virginia Beach, VA 23453 and easy to reach. The staff at NAPA BP is waiting to complete maintenance or any repairs on your luxury vehicle.
Lexus, the luxury arm of Toyota, is an automotive brand that combines the reliability of Toyota engineering and safety with luxury styling and amenities. The Japanese luxury brand takes aim at its German competitors and offers a lineup of stylish cars and SUVs that offer comfortable interiors and copious amenities and technologies. NAPA BP in Virginia Beach, VA is looking forward to keeping your Lexus operating at its best.
As reliable as Lexus cars are, some problems do crop up from time to time, especially in older models. Issues that may arise in older Lexus cars and SUVs include transmission issues and interior fit and finish issues after extended use.
Reliable Lexus Repairs
When you leave your vehicle with NAPA BP, you're leaving your Lexus with people who will treat your car as if it were their own. That's hard to come by in today's automotive repair and maintenance market. Our staff at NAPA BP is eagerly waiting to meet all your automotive needs. If you have questions, or just want to schedule an appointment, call us at 757-301-6399. You can also stop by - we're waiting to help!
We have had a few things done here, from oil changes to replacing the power window regulator. The staff is very helpful and the prices seem fair. This is the only place we use for car repair.
I went here for my inspection in October, they were very friendly and helpful, I couldn't drop my car off so I had to wait in their customer lounge. It took less time than expected and their lounge was very cozy! I am definitely coming back next year!
Excellent service. They went above and beyond making sure everything was taken care of. I would highly recommend.
I got my car inspected and they explained the items needed to pass inspection and fixed them for an affordable price.
Great place, good people working there.
They are a pretty good bunch of guys. The staff is very knowledgeable. The location is very visible and located right on Dam Neck Rd near Holland Rd. I've been taking my cars there since they opened a few years ago. They are accurate when they tell you when you're car will be ready and they are very good at notifying you with updates. When the estimates were a little too high for my budget, they worked to help find cheaper parts or alternate solutions. Sometimes you'll have to press them for that information though. The staff has showed great patience and willingness to help even when I had a million questions to try to figure out if I could postpone some repairs or try to do them myself. They have been very instrumental in a few of my DIY projects and were very open and honest about sharing their expertise. I think that's the biggest reason why I have come to trust them. Oh yeah, their waiting area is big and quite nice. There's free coffee, tv, and wifi too. I don't like having my cars in for repairs but this is a pretty good place to go.
I give them 5 stars for responsiveness and friendliness. My car overheated down the street from their shop and my teenage daughter was driving and had to leave the car in the road and wait to be rescued. I was unable to get to her since she was driving my car, I called NAPA super car care center asking if i get my car towed their and told them my car was in the middle of the road on Dam Neck just a few hundred feet from them. They said they would go check it out and let me know. They were great! I was impressed that they didn't just blow it off or say they didn't have time. They were able to get the car to the shop and do a block test on it. While they said I needed a replacement engine and I turned down this repair due to costs vs. buying another car, I had the car towed home after to die. Despite not having had work performed here, i would definitely recommend them. I am so grateful that they were there during this ordeal. :-)
Friendly staff & affordable. Highly recommend!